Your Community. Your Utility. Your Power.
Every year during the first full week of October, two meaningful milestones converge: Public Power Week and Customer Service Week.
While one celebrates the unique model of public power utilities, the other honors the dedication of the professionals who support, guide and care for customers every single day.
When you bring these two celebrations together, they tell a single, powerful story: public power is, at its heart, exceptional customer service in action.
The Santee Cooper Difference: Driven by Mission, Not Shareholders
At Santee Cooper, we are proud to be South Carolina’s largest public power provider. That means we are not driven by shareholders, but by our mission to provide safe, reliable and affordable electricity and water to the communities we serve.
Every dollar we earn is reinvested right here in South Carolina, powering homes, businesses and industries across the state.
As the state-owned, not-for-profit utility, Santee Cooper proudly serves and celebrates the benefits of living in a public power community.
Working Together: The Power Behind the Plug and the Tap
Keeping power flowing and clean water running requires seamless coordination across our entire organization:
| Team | Our Commitment to South Carolina |
| Customer Service Teams | Assisting with account inquiries, billing support and connecting customers with flexible assistance programs. |
| Energy Advisors & Key Accounts | Partnering directly with homeowners, commercial customers and major industrial employers to optimize energy efficiency and spur economic growth. |
| Lineworkers & Field Crews | Maintaining overhead and underground infrastructure, braving harsh weather and safely restoring power. |
| Water Operations Specialists | Ensuring reliable treatment, testing and delivery of high-quality drinking water. |
| Engineers & System Operations | Modernizing the electric grid, balancing generation resources and monitoring transmission 24/7. |
Looking Ahead: Powering South Carolina’s Future
Public power was founded on the fundamental belief that essential utilities should serve as the common good. As we look ahead to emerging technologies, a transforming energy landscape and continued state growth, our commitment remains steadfast: safe, reliable and affordable service for every community we touch.
We appreciate our teammates and most of all, we appreciate our customers. Thank you for the privilege of powering your lives every day.
For more about Santee Cooper and our mission, visit www.santeecooper.com.
For more than 90 years, Santee Cooper has been serving the people of South Carolina. The utility is South Carolina’s largest power provider and the ultimate source of electricity for 2 million people across the state. Through its affordable, reliable and environmentally responsible electricity and water services, and through innovative partnerships and initiatives that attract and retain industry and jobs, Santee Cooper helps power South Carolina. To learn more, visit www.santeecooper.com and follow #PoweringSC on social media.